Privacy Policy
Last updated: January 15, 2026
SolidPoint Atelier (“we”, “us”, “our”) respects your privacy. This policy explains how we collect, use, and safeguard information when you use our website and courses.
1. Information we collect
- Account data: name, email address, optional phone number.
- Transaction data: purchased courses, amounts, and timestamps (payments are handled by third-party processors; we don’t store full card numbers).
- Usage data: pages viewed, device and browser information, approximate location (city/country), and actions such as favorites or cart updates.
- Support data: messages you send to us and any attachments you provide.
2. How we use information
- Provide and improve courses, track your progress, and personalize recommendations.
- Process orders, deliver access, and handle customer support.
- Communicate about updates, security notices, and policy changes.
- Detect, prevent, and address fraud, abuse, or technical issues.
3. Legal bases
We process personal data on the basis of contract (to provide purchased courses), legitimate interests (site security, product improvement), and consent (marketing communications where required).
4. Sharing
We share data with vetted processors that help run our service, such as payment gateways, analytics, and email providers. These parties act under contract and may only process data on our instructions.
5. Security
We apply access controls, encryption in transit, and regular backups. No method is perfectly secure, but we continually improve safeguards suitable to the nature of data we handle.
6. Data retention
We keep account and transaction records for as long as you have an account and as required by law. Support conversations are retained to maintain context and improve service.
7. Your choices
- Access, correction, deletion: contact us to access or update your information or request deletion where applicable.
- Marketing: opt out via unsubscribe links or by contacting support.
- Cookies: manage preferences via the cookie banner or your browser settings.
8. International transfers
Where data travels internationally, we use appropriate safeguards such as standard contractual clauses.
9. Children’s privacy
Our services are not directed to children under 13. We do not knowingly collect data from children. If you believe a child provided data, contact us for removal.
10. Contact
Questions or requests: [email protected] or +1 (415) 555-0198.